Bye bye bed sheets

September 20th, 2009

Since landing at Bush Australia, I’ve had the pleasure and the challenge of shooting various products for our clients. Most times a consistent, diffused light will give results that compliment the product. The problem that usually came up in the early days was simply that the exterior light wasn’t right, so I found myself scrambling around Bush headquarters looking for anything that would change the quality of the available light.


After cutting up T-shirts to wrap around lamps, I quickly smelled the burning cotton, and recalled all the “burning down the house” speeches I absorbed throughout my early years. In the back of my head I knew that buying a proper light tent would save me a lot of time, but I was keen to use household items to get me by. The Cromwell bed sheets seemed to diffuse the sunlight nicely and worked quite well for a few products – that is until the wind picked up. For a few hours the passing neighbours got a show of a foul-mouthed Canadian, chasing sheets around the property and wishing he just bought the damned tent. 


A couple hundred dollars and thirty minutes of internet shopping ended up saving me hours of post production time in every product shot since. It simply pops out of it’s portable case, and within no time, I’m packing it back up knowing I shot what I needed. Special thanks to the Bush family for the back patting and assuring me that things would get easier.                                                          

BBM celebrates its 2000th project

September 17th, 2009


Today was a special day for the team at Bush Branding & Marketing as they celebrated their 2000th project. Appropriately project 2000 is further development of bopm (Bush Online Project Management) system. BOPM was developed by Ben Unsworth during a 1 month work exchange back in 2002. The system is built in cold fusion and will be redeveloped in php and mysql by Andrew Bleakley and a team of coders who we are putting together a brief for.

Pictured at the Bangalow Hotel from left to right Jon Sturge, Kaleigh Wisman, Greg Cromwell, Nighean O’Brien, Luke O’Brien and Andrew Bleakley. Thumbs up Lukey to all our clients and two thousand projects.

Testing out Vimeo with Aubrey

September 17th, 2009

One of the many nice things about running your own business with a great bunch of people is the lack of politics and tendency to get all precious about things. How many digital agencies would blog about testing vimeo out and post a six year old video of their six year old daughter going to school? I know of at least one.

Aubrey Cromwell first day at Coorabell Public School from Gregory Cromwell on Vimeo.

I hope you find the video entertaining and that you also get to know a bit more about vimeo which seems to be a preferred tool to the increasing popular youtube.

Do Less, Better

September 8th, 2009

Written by Gregory Cromwell

Last night I had an epiphany of sorts when I came up with three words that sum up the direction I would like to take Bush Branding & Marketing and probably more to the point, my personal life. Ironic that my new mantra (Do Less, Better) would come to me via advice I was giving our 8 year old daughter, Morley.

Morley, like me, loves to take on as much as possible in the shortest time frame. Yesterday, it was halter training her Dexter Cow Abelina in preparation for her debut in the show ring in Bangalow Show. Moe was not happy with the fact that she could not get her cow to walk perfectly in a circle and stand quietly beside her after 5 minutes of training. When I tried to explain to Morley that she need not be frustrated with what she had accomplished in such a short time and that she should pull back her expectations and be happy with doing less, better. Understandably, Moe did not really understand what she had done wrong and what her Dad was going on about in an attempt to hold back her tears of frustration. It was then that I realised these words were as much about me as they were her. In an attempt to drive my words of advice home I went explained to Morley that my time working with her and her cow was an example of me practicing what I was preaching. A half hour before I had turned down the urge to join in on a horse ride with my wife and my daughter Aubrey. My normal approach to things is to try to do it all; but for some reason on this occasion I showed some restraint and focused on doing one thing well–which was to focus on Morley and her cow training.

In closing, I will leave you with some more words. “If I had more time I would have written you a shorter letter.” This is an expression that was passed onto me by the Creative Director of Ranscombe & Co on many occasions when we were pitching short and snappy headlines and copy to clients. In today’s web 2.0 and social media world the ability to say and do less and communicate more and better is a winning combination.

For some more ideas on how to do less, better for your business. Have a look at this article “Marketing 2009: A Game Plan for the Recession”.

Hosting and Domain Name Wranglers for Hire

August 31st, 2009

Yesterday was one of those days. Five different clients with domain name and hosting melt downs. Sites disappearing due to expired domain names; ISP’s appointing themselves as admin contacts so their clients are stuck to them; web developers trying to make a few bucks as domain name resellers and panic in the air with confusion and anger looking for someone to blame. “My site is gone! My email is not working. My life is over”

All of this can be avoided with a bit of prior, proper, preparation (which for the record prevents, piss-poor performance. Here are a few Golden rules to keep the shine on your valuable domain name, website and email.

Rule number 1. Register your domain name yourself or at least be sitting beside the person who is registering it on your behalf.

Rule number 2. Division between Church and State. Best to have your website hosting and your domain name registrar different.

Rule number 3. Kill a few trees. Don’t be shy to print out and save all the information you are sent when you register your domain and setup hosting. Usernames and passwords are key and losing them can have serious repercussions.

Rule number 4. Register your domain name for them maximum length of time possible. Google likes this and you will sleep better at night knowing your domain name is safe and sound for a few years.

Rule number 5. Ensure you keep your contact information up to date and most importantly your email address you provide as a point of contact is one that you check regularly.

Finally if you have not followed the 5 p’s and find yourself in a panic and need help to get your domain name, hosting or email sorted we will do our Bush Best to get it back for you at our hourly wrangling rate.

Domain Registrars we use and recommend

Go Daddy

Net Registry (Australia)
Internic (Canada)

Hosts we use and recommend

Brad Baker- xyzulu.com
Host Gator

10 Years of Shopping Cart Wisdom

August 26th, 2009

Words: Greg Cromwell
Editing: Kaleigh Wisman (note it has not been edited yet)
Images: Nighean O’Brien/Jon Sturge (waiting for some)
Embellishment: Andrew Bleakley (coming soon)

After a decade of selling online you forget just how much you know and have learned about ecommerce. It all started back in the mid 90’s with a little boot company that sold slip on boots from Australia: blundstone and R.M. Williams. My partner Ian had a friend who was very clever with computers and he built us a custom shopping cart for our boot retailing business, thanks Brad Sellors from Infinite Media (caution this website has loud music that automatically starts when you got to their website) for getting us started and sorry for being such a Bad Client Brad.

One of my other partners at the time was excited about the prospect of actually making money from the internet. I remember his comment “the only net I want is one out in front of our shop to catch customers in.” Well Jimbo the dream has come true and our ten years of selling online has almost brought in as much money as a bricks and mortar store in small town anywhere would have and at a fraction of the cost of opening and operating a physical store.

After 10 years and over $1,000,000 dollars in online sales here is a list of a few things we have learned:

1) Start with a spreadsheet: get your products, prices and descriptions sorted before you even think about the technology you are going to use to sell online. Heck scrap the spreadsheet and write it all down on a piece of graph paper.

2) Remember mail order? Selling online is just like running a mail order business the only difference is you don’t have to print out and mail out catalogues. And just like mail order you will most often be putting your product in the mail to get it to your customer.

3) Break your budget into 3 equal parts: design, technology and promotion.

4) Keep it simple to start and start selling as quick as you can so you know what you are getting into.

5) Price. Price. Price. Research what you have to offer online to see if anyone else is selling what you have and if they are whats’ the price. Suggest you check on ebay too.

6) Speaking of ebay. Start your online selling with an ebay shop. Cheap. Easy to setup and you have instant access to potential customers.

7) Paypal is your pal. Getting set up to take credit cards gets expensive and complicated. With paypal you can take peoples money online safely, securely and almost instantly.

8) Melt some plastic and write it off as research. Buy from other online shops that are selling what you intend to sell or something similar. This will give you an idea of the sort of shopping experience you want and in many cases don’t want.

9) Be friendly.

10) Whatever your time frame and budget are triple it and then divide by 3 to get your preliminary shop up and running. Keep the rest in the bank for further investment once you are convinced that your shopping cart is going to provide you with a return on your investment.

Links to some of the carts we have designed, developed and promoted

australianboot.com
elnaturalista.ca
presso.com
greencauldron.com
heartofthebay.com.au
heartoftheearth.com.au

Other Shopping Cart Resource Links

paypal.com
xcart.com
shopify.com
interspire.com
magento

Presso Video in Production

August 25th, 2009

More presso work in progress. Here is the latest from the Bush Young Guns, Jon and Kaleigh.

If clients would stop giving us more work we might be able to get this video out of post.

Presso Process in Progress

August 16th, 2009

The Bush team has been busy pressing out great work over the last week for our home grown client–Presso. Here is a sample of the welcome video we are rolling out to our suite of presso sites. Congratulations to Jon Sturge on another WoW job.

Bush in Sydney…Again

August 2nd, 2009

The Bush Team had another great Sydney experience last week. We flew into town for a two day photo-shoot at Rockpool, Rockpool Bar & Grill, and Spice Temple. Our Bush Photographer, Jon Sturge, shot the food, the people, and the settings of these fantastic restaurants as our General, Greg, kept everybody laughing and relaxed (as you can see in this photo of Greg hamming it up with Tom, the maître d’ at Rockpool Bar & Grill).

In between photo shoots we had a moment to catch up with Bush client, Tom Taverner. We just helped Tom launch a holding page for his new business venture Crowd Dynamics.

It was great to leave the farm for a few days and spend some productive hours in one of our favourite cities. Sydney, we have a feeling you will be seeing a lot more of us in the future.

South African Airways Banner Ad

July 30th, 2009


Our friends from DDB called on us again this week to do a quick turn around banner ad for South African Airways.